Polycom Soundpoint IP 550
FreePBX allows me to Intercom extensions without them having to pick the phone. This worked out of the box for my Aastra phones. I had to add some settings for my Polycom Phone.
Open up the sip.cfg file for your Polycom phone.
Look for this line of code:
alertInfo voIpProt.SIP.alertInfo.1.value="" voIpProt.SIP.alertInfo.1.class=""
Between the “” add “Ring Answer” and “4″ so the line of code should look like this:
alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"
So now I dial *80 and the extension # and that extension will auto answer the call on it’s speaker phone. The person in the room hears a beep on the phone and then the line is open for communication.
Polycom has new firmware for their IP phones. Version 3.2.0. You can read about the changes here
If you’d like to know more about the new Polycom Firmware contact me.